Careers

Careers

CAREERS

Ready to REACH New Heights With A Meaningful Career In Social Services?

At REACH Community Services we believe in the work we do. If you are passionate about helping the community, we welcome you to explore our rewarding career opportunities that will challenge you and help you grow both personally and professionally. You will get to learn on the job and join a dynamic and talented team of individuals working together to help our community thrive.

EXPLORE OPPORTUNITIES

 A rewarding career in social service await.

STAFF STORIES

Ready to Kickstart Your Career At REACH Community Services?

Please email your resume to: [email protected]
Only shortlisted candidates would be notified for an interview.

Reporting to the Head of REACH Senior Service (Active Aging Centre), the Senior Programme Executive will be responsible for the following key areas:

Role & Responsibilities

  • Programme Development and Management
  • AAS Management, and Client Safety and Well-being
  • Environment and Safety Management Officer
  • Membership Registration and Management
  • Community Outreach and Partnership
  • Volunteer Management Support
  • Supervision of Staff
  • Finance Management

 

Requirements

  • Possess Higher Diploma or Diploma in Social Service / ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship
  • A degree in Psychology, Counselling will be an added advantage
  • With at least 3 years of relevant experience
  • Conversant in English and a 2nd language
  • Good communication and interpersonal skills
  • Outgoing, energetic, self-motivated
  • Has a strong passion in outreach and community work with seniors

Reporting to the Head of REACH Senior Service, the Admin Executive will be responsible for the following key areas:


Role & Responsibilities
• Submission of KPI Reports
• Membership Registration and Management
• Management of Medical Escort and Transport (MET) Scheme
• Staff and Volunteer Training Management
• Centre Routine Upkeep and Maintenance
• Finance and Claims Management
• IT Accounts Management
• Programme Development and Management
• AAS Management and Client Safety and Well-being

Requirements
• Possess at least a Diploma or General Degree
• Having a diploma or higher qualification in Business Administration, Data Analysis or Actuary Science is greatly preferred but not necessary
• At least 2 years of relevant experience
• Conversant in English and a 2nd language
• Good communication and interpersonal skills
• Outgoing, energetic, self-motivated
• Has a strong passion in outreach and community work with seniors

Description

The Senior Executive, Human Resource plays a generalist role with primary responsibility in the full spectrum of HR functions. This is a vital position that assists and supports the Manager, Human Resource in managing the HR operations, formulating and executing plans, and ensuring quality in all deliverables.

He/ She is expected to provide advisory and support to all departments on HR-related matters and implement HR programs and initiatives. Participates and spearheads HR projects as and when required. Within the HR team, to provide guidance to junior team members and serve as a backup during the absence of peers.

Roles and Duties

a)     Performance & Rewards

  • Supervise the payroll administration and ensure payments are made on time. Also, serves as a backup for payroll functions
  • Supervise and administer in the compensation & benefits market surveys, HR analytics and insights surveys, regulatory/government statistical reports surveys, etc., and management reports as assigned
  • Supervise in the submission of IRAS reporting and Absentee Payroll
  • Manage and provide support to the organization’s Audit on Payroll matters
  • Administer all related government claims and support schemes
  • Manage Staff Claims and provide Staff Benefits administration, including reviewing, evaluating, and making recommendations for staff awards, staff benefits, and other incentives if needed, that brings us to be the Employer of Choice
  • Oversee and administer the Group H&S Insurance and Work Injury Compensation as well as the claims. The duties will include reviewing, evaluating, and ensuring good coverage and cost-effectiveness
  • Assist in annual HR budget, annual bonus, and salary review exercise, as well as staff performance appraisal (confirmation and annual exercise)

b)     Employee Relations and Engagement

  • Manage Staff Welfare Committee which is an HR initiative to organize Annual Staff Events, HR workshops, and activities
  • To look at ways and means to improve employee welfare, and employee relations matters that aim to achieve a higher level of staff efficiency and productivity in consultation with the HR Manager
  • Evaluate the effectiveness of HR events and activities (ie. gathering feedback from staff)
  • Provide administration to the employee engagement survey exercise
  • Process requests for flexible work arrangement and other staff benefits schemes
  • Support the manager to attend promptly to staff issues subject to its seriousness
  • Attend to the safety and security of staff and ensure a conducive work environment

c)      Staffing and Talent Management

  • Responsible for the administration and processes of retirement and re-employment
  • Exit management and facilitating exit interviews
  • Manage the drafting and administration of JDs, OJT Blueprint, and related forms to ensure the role and job responsibilities are updated. This enables the organization to recruit the right people to meet the needs of the organization and also helps staff understand the essential tasks and better align performance goals to a job's objectives and duties

d)       HR and Corporate Operation Admin

  • Assist in the implementation of HR initiatives, policies, practices and processes
  • Responsible for the CCTV security system
  • Oversee and work closely with all centre admin support staff on corporate procurements, facility and maintenance contract matters
  • Ensure regulatory compliance

Responsible for all employee data (physical or e-copy) management, keeping up to date and ensuring records are properly filed and secured

  • Oversee the HR year-end closing exercise together with the payroll team member
  • Maintain the HR system, assist or troubleshoot technical issues raised by staff
  • Support in the review and make recommendations to current HR policies, operational processes, and practices to keep up with the best practices within the sector
  • Provides CorpPass administration to new and existing staff with access needs

e)       Others

  • Prepare and support management reporting
  • Prepare and support in HR budgeting exercise or strategic planning exercise
  • Undertake any other responsibilities as assigned

 

Requirements

  • Diploma in HR Management with at least 5 years of hands-on experience in HR functions
  • Good knowledge of statutory labor requirements and the Employment Act
  • Excellent communication and interpersonal skills
  • A good team player who is able to work with least supervision with the ability to coach junior team members
  • Meticulous, well organized and with ability to multi-task

Description

Your primary responsibilities will include all IT matters relating to all services units under REACH Community Services.

Roles and Duties

  1. Information Technology Management
  • Assist DPO and arrange necessary Data Protection and Cyber Security training to staff, volunteers and interns having access to personal data and REACH IT network.
  • Responsible for IT projects with Consultants on Data Protection and Cyber Security to achieve Data Protection Essential and Cyber Security Essential certifications.
  • Develop and update IT Policies and SOPs to ensure staff and vendors are clear and follow the policies and procedures.
  • Develop and execute Business Continuity Plan and Disaster Recovery Plan.
  • Assess risks and suggest solutions to reduce risks on IT matters.

 

  1. Vendor Management
  • Manage IT vendors to ensure all equipment and services related and connected to IT network are sufficient and compliance with Data Protection and Cyber Security regulations in Singapore.
  • Evaluate current IT vendors and source comparable alternatives to ensure compliance to RFQ policy.

 

  1. Hardware, Software and License Management
  • Track and maintain hardware and software inventory.
  • Research and evaluate emerging technologies, hardware, and software.
  • Conduct regular system audits and update software licenses and upgrades.

 

  1. Management reporting & Budget
  • Budget and manage IT expenses and investment.
  • Report IT risks, expenses, and investment monthly.
  • Assist the Head of Finance in the annual budgetary process of REACH and any strategic planning exercises.

 

  1. Others
  • Undertakes any productivity initiatives, collaboration projects or other duties as assigned.

 

Requirements

  • Diploma or Bachelor’s degree (or equivalent) in information technology or a related field
  • Professional certification on Microsoft Office Suites
  • Minimum 3 years of experience working in IT management
  • Excellent project management skills and strong ability to prioritize tasks
  • Good communication and interpersonal skills
  • Strong critical thinking and decision-making skills
  • Attention to details is necessary and possess good time management skills
  • A good team player, self-motivated and a multi-tasker
Job Responsibilities

Reporting to the Head of REACH Family Service, the incumbent will be responsible for the following key areas:

  • Provide intake and referral (I and R) services timely and professionally
  • Casework and Counselling (C and C)
  • Groupwork
  • Community Outreach
Candidate Requirements
  • Possess a Degree in Social Work or Graduate Diploma in Social Work
  • Minimum 2 years of relevant experience
  • Has a registered Social Work Accreditation
  • Conversant in English and any 2nd language
  • Good communication and interpersonal skills
  • A good team player, dynamic and self-motivated
  • Has a strong passion in reaching out and making a difference in the lives of the needy

Reporting to the Centre Manager of REACH Senior Service (Active Aging Centre), the Assistant Centre Manager will be responsible for the following key areas:

Role & Responsibilities
• Managing programmes and service development
• Ensuring the regulatory requirements and compliances of the centres
• Overseeing budget control and operational administration
• Providing guidance and mentorship to staff
• Networking with relevant stakeholders and relationships
• Managing professional development of staff

Requirements
• Possess a Degree in relevant discipline
• Minimum of 3 years of relevant experience in managing 2 or more centres with experience in supervising 4 or more direct reports
• Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients.
• Proficient in the use of Microsoft Office applications.
• Team player with strong communication, interpersonal and organizational skills.

Reporting to the Centre Manager, the Programme Executive plays an important role in connecting and engaging with the Seniors. He/she is responsible for the following key areas.

 

Roles & Responsibilities:

  • Plan, develop, and manage engagement programme held at designated neighborhood touchpoints for the Seniors within the Senior Centre.
  • Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.
  • Supervise and train volunteers / partners in the running of the above programmes and provide administrative support to volunteers / partners involved.
  • Monitor the Seniors’ safety and well-being.
  • Monitor the AAS (Alert Alarm System) and SC phone and its maintenance.
  • Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

 

Candidate Requirements

  • Possess technical diploma certificate or relevant certification
  • Capable to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.
  • Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors.
  • Experience in social services not essential.
  • Good team-player, with a passion to work with seniors.
  • Possess good communication and interpersonal skills
  • Only Singaporeans

Job Responsibilities

Reporting to the Centre Manager of newly opened REACH Senior Care Centre in Senja, the Senior Care Staff will be responsible for the following key areas:

  • Supervises the provision of care to the elders (clients) and ensures they receive the best possible care during their time in REACH Senior Care Centre.
  • Oversees and supervises the performance of tasks in care plans by care team members and provides input in developing and reviewing care plans with the social service and/or healthcare professionals.
  • The supervision includes the administration, daily operations, and maintenance of the care environment.
  • Provides advice on measures to ensure clients observe house rules as well as mitigate risk to the elders.
  • Assists the Centre Manager to ensure the Centre’s efficient operations and monitors the processes of the Centre and its facilities.
  • Is responsible to ensure dherence to relevant statutory requirements and organizational policies.

Job Requirements

  • Minimum Diploma in healthcare-related discipline
  • Minimum 5 years of relevant experience with 2 years in a supervisory/managerial role
  • Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients
  • Caring, patient, and willing in serving elderly clients
  • Prior experience with caregiving duties in Hospitals, Nursing Homes, or with individual’s parents would be advantageous
  • Proficient in the use of Microsoft Office applications
  • Resourceful, proactive, and responsible with ability to lead and manage team
  • Possess great interpersonal communication, and organizational skills as well as working under pressure

 

Reporting to the Centre Manager of the newly opened REACH Senior Care Centre in Senja, the Care Staff will be responsible for the following key areas:

Roles & Responsibilities

  • Provide personal care assistance to the elders (clients) and ensure they receive the best possible care during their time in REACH Senior Care Centre.
  • Assist the elders to take part in daily activities including serving meals to them and assisting them with toileting.
  • Plan and conduct person-centered programmes to meet elderlies' cognitive, social, and physical needs
  • Maintain up-to-date documentation of clients' conditions and care treatments and provides inputs for the development and review of care plans.
  • Ensure an efficient operation of REACH Senior Care Centre, along with keeping it as clean and tidy as possible.
  • Responsible to ensure house rules are followed by clients and recommend measures to mitigate risk to the elder.

Requirements

  • Minimum Secondary School certification
  • Caring, patient, and willing in serving elderly clients
  • Prior experience with caregiving duties in Hospitals, Nursing Homes or with individual’s parents would be advantageous
  • Team player with great interpersonal communication
  • Responsible and capable of working independently and under time constraints
  • Only Singaporeans

Reporting to the Centre Manager of the newly opened REACH Senior Care Centre in Senja, the Therapy Assistant will be responsible for the following key areas:

Role & Responsibilities

  • Provide support to the Therapists before, during, and after therapy sessions.
  • Support related administration and operations of the Centre.
  • Assist in toileting when necessary.
  • Maintain and update client files, track client non-attendance and do follow-up calls as needed.
  • Perform administrative duties including documentation of all activities conducted.
  • Update monthly activity attendance and display weekly activity schedule.
  • Maintain cleanliness and safety of therapy areas.

Requirements

  • Diploma in Healthcare Management or any other similar discipline.
  • Certificate in Therapy Services (HMI or CSM Institutes).
  • WSQ Certification in Therapy Support.
  • Conversant in English and any 2nd language with ability to converse in local dialect would be an advantage for elderly clients.
  • Proficient in the use of Microsoft Office applications.
  • Team player with strong communication, interpersonal and organizational skills.
  • Diligent, flexible, takes initiative, and possesses passion to care for Seniors.

The Rehabilitation Coach will provide mentoring, counseling, and communication to clients and their families to facilitate the positive development of the clients through the daily processes.

You will be responsible for the following key areas:

Role & Responsibilities

  • Provide mentoring, counseling, and communication to clients and their families to facilitate the positive development of the clients through the daily processes.
  • Maintain orderly conduct of clients both inside and outside the facility in line with the expectations of the guidelines.
  • Maintain proper documentation and timely submission of reports as required.
  • Assist in the maintenance of the facilities and logistics.

Job Requirements

  • Diploma in Counselling, Social Work, or Psychology. Fresh graduates will be considered.
  • Good interpersonal and communication (oral and written) skills
  • Knowledge of adolescent and/or human development
  • Ability to communicate with and engage in sports and activities with youth
  • Ability to counsel and mentor youth and work with the families of the youth
  • Proficient in MS Office applications and basic statistical analysis
  • 2 Years Contract
  • Only Singaporeans

Community Resource, Engagement and Support Team (CREST), serves as a community outreach for people with or at risk of mental health conditions including dementia and their caregivers. CREST conducts outreach events/activities to promote and increase mental health awareness as well as targeted case finding to identify those with mental health needs.

The Programme Executive (CREST) is a support role who provides the daily administrative and operational support to the team, for the purpose of CREST service development and implementation. He/ She organizes the logistics &/or resources to ensure the smooth running of CREST services. He/ She may also be involved in coordinating outreach events and activities.

Roles & Responsibilities:

  • Outreach to community in providing administrative or logistical support to the team in running client-related support and other CREST activities 
  • Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
  • Conduct screening for clients referred from other service partners and those at risk within the community with an agreed upon identification tool (AMT / EBAS / etc).
  • Provide dementia/mental health awareness and information on managing dementia, coping strategies for all clients reached out, including those identified to be at risk, and their caregivers.
  • Provide basic emotional support to all clients or caregivers of persons with dementia/metal health or at risk of dementia/mental health issues.
  • Assist Social Workers in monitoring assigned clients and to follow-up on client needs until the handover is completed.
  • Coordinate care support to client where necessary.
  • In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the CREST programme.
  • Store and maintain data and documents, in accordance to the CREST programme requirement, as well as the prevailing personal data protection and security guidelines.
  • Plan, develop, and conduct home-based or centre-based cognitive stimulation engagement activities for CREST client and their caregiver.

Candidate Requirements

  • Possess a diploma certification or relevant social service certification.
  • Non-Diploma holder with social service experience will be considered.
  • Good communication and interpersonal skills.
  • Passionate to work in the mental health sector and community service sector.
  • Outgoing and sociable personality with keen interest to work with people on one-to-one basis or centre-based group activity.
  • A well-organised, meticulous team player who can also work independently.
Job Responsibilities
  • Help in programme planning and facilitation
  • Help in community outreach activities
  • Help in home visitations
  • Engage and befriend clients from all walks of life
  • Handle administration work and programme logistics
  • Opportunities available for REACH Senior from November 2023
  • Internships are on a full-time basis only

Job Responsibilities

  • Assist in fund-raising event from planning to execution
  • Assist in planning and coordinating outings or activities under our CSR initiatives
  • Assist in designing of marketing materials and collection of success stories
  • Assist in data entry and database management
  • Assist in coordinating interviews with clients or potential candidates and other administration work

Job Requirement 

  • Proficient in English 
  • Meticulous 
  • Team Player 
  • Basic skills in Canva, Photoshop & Lightroom
  • Keen interest in supporting community social causes
  • Internship opening from Nov 2023 to Aug 2024